Outlook keep showing Working Offline

Dear folks,

I do face this problem especially using Ms Office 2010. Unlike Office 2007, you are able to right click at the bottom right and select "Key in password" and etc. But it differs for Office 2010. You realize that once you accidentally close the login credentials window, the Outlook will go "Working Offline" and despite you close, wait for 1 minute and access Outlook again, hoping the login window will prompt but still the outlook goes to Working Offline. And when you click on Send/Receive, you are not able to receive the new e-mails.

First word is "what the heck". But anyway, not to worry, you can get back in order. :) You can do this by checking whether your Cached Exchange Mode is checked or not. This usually happens if you do not check the "Cached Exchange mode". Once you check the "Cached Exchange Mode" only then you can see the "Working Offline" tab under Send/Receive. From there, you can uncheck the "Working Offline" and there you go, you are able to start work and access your e-mails!


Hope that helps!